*University President Participates in the Central Committee Combating Covid 19’s Meeting      *Fayoum University Wins a Research Project to Treat Asthma      *Fayoum University Ranked the 3rd between Egyptian Universities in Physics      * Appointment of Mrs. Salwa Mohamed Abdel-Baqi as General Director of Education and Student Affairs at Fayoum University      *Renewing Appointment of Mr. Ahmed Rashad Abdel-Aall as Secretary of Faculty of Education
Dr. Karam Gomaa Mohammed Zaki
Contact Information
Phone number: 084 6352181
Fax number: 084 6356631
E-mail Address: kgm00@fayoum.edu.eg
Office: 312 – 3rd Flour – Faculty of tourism and hotels
Post Address: Faculty of tourism and hotels – Fayyoum University – Hotel Studies department – P.O: 63514
Academic Qualifications
B. Sc.: Hotel Studies 2004
M. Sc.: Hotel Studies 2008
P.HD.: Hotel Studies 2014
Academic Positions
Demonstrator: from 2004 To 2008
Assistant Lecturer: from 2008 to 2014
Lecturer: from 2014 to 2020
Assistant Professor: from 2020 Until Now
Research Interests
Human resources management
Food and beverage management
Total quality management
Human resources development and training
  Continuous improvement and development
  Statistics (SPSS Analysis, SEM :Structural equation modeling)
  Soft skills management
Hotel Management.
Language
Mother tongue is Arabic Language
Computer Skills
Office
ICDL Certificate (13-04-2010: EGY000367131)
Journal Publication List
Zaki, K., AbdEl Kader H., Farrag M. (2014) “The role of video sharing sites in therapeutic tourism and hospitality marketing”, International Tourism Conference (publishing in progress).
  Zaki, K.G.M., Jones, E., Abdelwahab Morsy, M. and Abdelmabood, A.E. (2013), “Using the Delphi technique to develop a conceptual model for employee productivity in the Egyptian hotel industry”, Tourism Research & Hospitality, 2:4 doi:10.4172/2324-8807.1000130 available at: http://scitechnol.com/using-the-delphi-technique-to-develop-a-conceptual-model-for-employee-productivity-in-the-egyptian-hotel-industry-ktIG.php?article_id=1588
  Wafik, G, Gmaledeen, N.F, Zaki, K.G., (2010) "Marketing Strategies for Promoting Alexandria Tourism", Journal of Association of Arab Universities for Tourism & Hospitality, Vol. 7 (June 2010) (in Arabic).
Zaki, K.G.,Hasan, M.S., (2009)" the quality of service in five star hotels: A study of ServQual Application ", Journal of Tourism Research, Ministry of Tourism, Egypt (in Arabic).
  Morsy, M. A., Aziz , W. and Zaki , K.G.,(2008), "Quality Circles' Programs: Exploring the Potential Benefits.", a conference paper in the Faculty of Tourism & Hotels Journal , Vol. 3 ( March 2008) - Fayoum University.
Conferences and Work Shops List
February 2016 9th International Conference of Tourism &Hospitality Marsa Alam-Egypt
December 20104 7th Commencement Day Ceremony Fayoum University- Egypt.
November 2014 International Tourism Conference Red Sea Gov.-Egypt.
August 2013 PGCASR –Cardiff Met UK-Cardiff Metropolitan University.
April 2013 Hotel management issues UK-Cardiff Metropolitan University.
May 2012 MSP Fayoum Club Symposium Egypt- Fayoum
March 2012 Conference of the Faculty of Tourism and Hotels, Fayoum University Egypt- Fayoum
April 2010 Conference of Seyouf Institute for Tourism and Hotels Egypt- Alex
October 2009 Sport Tourism Symposium- National council for Youth Egypt- Fayoum
October 2009 Digital Library Symposium- Fayoum University Egypt- Fayoum
June 2009 Publishing a research in the Association of Arab Universities for Tourism & Hospitality Journal Egypt- Alex
June 2009 Publishing a research in Tourism Research Journal Egypt- Cairo
June 2009 Writing Research Proposal Symposium- DAAD Egypt- Cairo
June 2009 Joining the competition of Industrial Modernization Center Egypt- Cairo
March 2008 Publishing a research in Tourism & Hotels Faculty Journal Egypt- Fayoum
March 2008 The 3rd Tourism Conference – Faculty of Tourism & Hotels Egypt- Fayoum
March 2005 The 1st Tourism Conference – Faculty of Tourism & Hotels Egypt- Fayoum
Previous Training and work experience
  PGSR module - Research methodology- UK - Cardiff School of Management- from September 2012 until August 2013.
International English Language Testing System (IELTS), (6) Score, British Council, Egypt.
  "Quality Standard in Teaching" Certificate awarded by the Faculty and Leadership Development Project- Fayoum university (from 14-5-2011 until 16-5-2011).
"Scientific Publishing" Certificate awarded by the Faculty and Leadership Development Project- Fayoum university (from 21-12-2010 until 23-12-2010).
ICDL Certificate. (13-04-2010), Serial No. EGY000367131
  Working as a "Resident Manager" in the hotel of the faculty, from 2005-2010 (in a circular basis shifts every month with my colleges).From September 2015 until now , working as The General Manager.
"Time Management" "Certificate awarded by the Faculty and Leadership Development Project- Fayoum university (from 29-1-2008 until 31-1-2008).
  "Using Technology in Teaching" Certificate awarded by the Faculty and Leadership Development Project- Fayoum university (from 26-1-2008 until 28-1-2008).
"TOEFL test" Certificate awarded by the languages center of the specialized translations, Cairo University, with 543 score (from 24-8-2007 until 4-10-2007).
  "Life long learning" Certificate awarded by the Faculty and Leadership Development Project- Fayoum university (from 14-7-2007 until 16-7-2007).
  "Supervisory Development Program" Certificate awarded by Four Seasons Hotel at Cairo Nile plaza, (from 1-10-2006 until 20-10-2006).
  "Job Ethics" Certificate awarded by the Faculty and Leadership Development Project- Fayoum university (from 26-9-2006 until 28-9-2006).
  "Communication Skills" Certificate awarded by the Faculty and Leadership Development Project- Fayoum university (from 10-9-2006 until 12-9-2006).
" Effective teaching" Certificate awarded by the Faculty and Leadership Development Project- Fayoum university (from 3-8-2006 until 6-9-2006).
"Food Safety Trainer" Certificate awarded by the Egyptian Tourism Federation (From 20-3-2006 until 27-3-2006).
  "Food Safety Principle" Certificate awarded by the American Hotel & Lodging Association (from 1-3-2006 until 15-3-2006).
"Computer Training Course"(windows-word-Excel-Power Point), Certificate awarded by the Service Community& Free Studies Center, Fayoum University,(from 1-3-2006 until 14-5-2006),with an Excellent grade.
Working as a "Training consultant" in EL MOBADARA Community Development and Small Enterprise Association (from 1-5-2005 until 1-5-2006).
"Computer System Analysis & Design" (from 26-2-2005 until 27-8-2005, in the statistics research and studies institute), with a very good grade.
Theses
The impact of human resources management practices on employees' productivity in the hotel industry.
THE ROLE OF QUALITY CIRCLES PROGRAMS IN THE HOTEL INDUSTRY "APPLIED TO FIVE-STAR HOTELS IN CAIRO AND GIZA".
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